vaibe and Elite Rewards are partnering

We are announcing our partnership between vaibe and Elite Rewards. 

Two platforms, two distinct capabilities, built to work as one. Here is what each of us brings, what we deliver together and what it means for your business. 

Frontline operations run on performance. Every shift, every team, every individual is measured against targets that directly impact the business. But measuring performance and actually driving it are two different things. And the gap between them is where most companies struggle. 

Two things need to work together: a platform built to drive operational performance on the floor, and one built to reward it the moment it happens. People perform better when their effort is seen. Instant, meaningful rewards tied directly to daily performance give people a reason to push further every single shift. 

That is exactly what vaibe and Elite Rewards are built to do, together.  

Most operations already have the data. KPIs are tracked, targets are set, and managers know what good performance looks like. The problem is the gap between knowing and doing.  Between what the system shows and what actually happens on the floor, shift after shift. 

That gap is what vaibe closes. vaibe is an operational performance layer that sits on top of your existing systems and turns operational data into consistent daily execution. Not as a one-off project, but predictably, at every site, across every shift.

It does this through gamification. Routine tasks tied to business KPIs become daily challenges with leaderboards, coins, and real-time progress tracking. Employees see exactly where they stand, what they are working towards, and how close they are to hitting it. Managers get clear visibility into performance across teams and sites. Behavior becomes predictable. Execution becomes consistent. Performance stops being a variable and starts being a habit. 

Elite Rewards transforms that engagement into something concrete and impactful. Through its customisable online rewards platform, companies gain a seamless, branded environment where employees can choose from thousands of reward options. 

Everything happens instantly. Employees redeem rewards without manual steps or manager involvement, and coins are tracked and updated automatically. Elite Rewards handles fulfilment. The result is a smooth, low-administration experience where employees have complete control over the rewards they value most.

This is the problem vaibe and Elite Rewards are partnering to solve: connecting the platform that drives operational performance directly to the one that delivers the reward, instantly and automatically, so that motivation and productivity reinforce each other every single day. 

By combining vaibe’s gamification layer with Elite Rewards’ instant, self-service reward marketplace, companies get both sides of the equation working together: operational data turned into consistent daily execution, and recognition that makes people want to do it again. A system that drives performance every day and rewards it instantly and without management overhead. 

Employees complete a challenge. Coins are awarded. They open the vaibe app, connect to Elite Rewards, and redeem their reward on the spot. No delays, no approvals, no manual steps. The link between daily performance and meaningful recognition becomes immediate and automatic. 

City Furniture, a Florida-based retailer with four distribution centres, the largest at 1.3 million sq. ft., deployed the combined solution and recorded notable improvements across their operations. Picking performance increased by 7%, weekly load scanning rose by 15%, and overall productivity grew by 11%. The company also saw stronger associate retention as employees became more engaged with the daily challenges and recognition moments driving their work.

Alongside the performance gains, an equally important shift came in how associates redeem their rewards. What once required asking a manager or waiting for someone to process a request is now completed instantly. Associates can track their standings in real time, see exactly when they have earned a reward, and redeem it on the spot. This shift removed friction for managers, empowered associates, and created a clear, immediate link between daily performance and rewards. 

→ Read the full City Furniture case study 

Operational performance and employee recognition have always belonged together. This partnership makes that connection real, automatic, immediate, and built to work at the scale of a modern frontline operation.